Hotel Reservationist

Carden Park Hotel are seeking all those who have sales experience and who love providing excellent customer service! We are looking for a Hotel Reservationist to join our growing Reservations team to support with taking hotel bookings from our potential guests. You don’t have to be a hotel reservationist expert, we would love to meet you if you have previous sales and customer service experience!

Your day with Team Carden:

  • Ensuring guests receive the best possible service
  • Provide potential guests with the correct and up to date information on bedroom availability, pricing as well details on spa and outdoor activities.
  • Amend any existing bookings with new guest requirements
  • Maximising sales
  • Team work

Enjoy a full time role of 40 hours per week, working both evenings and weekends.  Due to the business demands, you may be required at times to work into late evening until 10pm.

Be Part of Team Carden

Providing world class service is at the heart of everything we do. You are the start of our guest’s journey with us; providing a friendly and informative service is key to making the right first impression to our guests. You will be required to be efficient, confident with computer skills and an excellent telephone manner whilst taking the guest’s hotel booking. You will have confidence talking with our guests and selling everything that is wonderful about Carden Park Hotel. You will be part of a remarkable team in a busy office environment and team work is essential. If you have previous hotel reservation experience that would be preferred, however we know there are many transferable skills people have to offer and would support with your development into the role.

The Perks of Team Carden

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

  • Pension and healthcare
  • Free use of the Leisure Club
  • Friends & family room rates
  • Discounted food & beverages
  • Lunch provided daily
  • Discounted spa treatments
  • Play golf for free
  • Free parking

Why Team Carden?

We are one of the UK’s premier independent destination resorts and through extensive investment in its luxurious facilities, the 1000-acre estate in the heart of the Cheshire countryside is establishing itself as a world-class destination for both business and leisure guests.

Featuring two championship golf courses, an opulent five-star spa, 197 bedrooms, conference facilities, leisure club, activity centre, as well as award-winning restaurants and bars; guests from all over the world visit Carden Park for an extraordinary escape in the Cheshire countryside.

Applicants should be able to drive and have access to a vehicle due to the rural location of Carden Park.

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Carden Park Hotel Ltd is an equal opportunity employer and would welcome interest from applicants of all ages.

We’d love to join us

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