At Carden Park employee development‚ is exceptionally important ‚ to us here at the hotel. Our great team is what produces our fantastic results.
This month we are pleased to announce our fourteen nominations for our employee of the month award – well done all!
A particularly big well done to James Ryder who is the winner of ‚ November’s employee of the month!
Here‚ are the reasons why James is our winner this month:
- He is consistent with service and communication
- He always checks the function sheets for finer detail and his presentation for drinks reception etc is excellent
- He will speak with Sales / Event Manager to check last minute changes to make sure he has the preparation in place
- He makes a point of introducing himself to organiser and bride and grooms, asking them what they drink and making sure they are happy
- He‚„s happy to help wherever he can‚¦.. wedding turnarounds, room cleardowns and set-ups
- Works well with any department he is involved with on a shift
- His customer service is great
Well done to the rest of #teamcarden EOM nominees!
Below are some of the comments from #teamcarden.
‘Always helpful with any requests we have and willing to go the extra mile’
‘Rachael has done a great job with corporate bookings for next year with promoting the new corporate package on offer and converting some big groups for next year. She also had a fantastic result with the 59 Club Membership Test Call & Visit which was the 2nd best in the UK.’
‘Without fuss Tony, came up and sorted out issues we had in our department.‚ He‚„s always helpful’
‘Working really hard in her role to maximise our opportunity and is hungry for knowledge and always thinking outside the box to help grow revenues – she also takes time out to develop others and share best practise’
‘I must call Louise 10 plus times a day to ask questions and seek her guidance and she never makes me feel like I am inconveniencing her day or annoying her in any way. She is so important for other roles and we really appreciate her helpfulness and positive attitude. ‚ Her upbeat persona from the beginning to the end of a day is very much appreciated!’
‘Dacia is extremely helpful and very friendly. We went out of her way to help a guest when they needed help.’
‘Gemma has been really consistent over the last few months and made a big difference; she always makes the extra effort to ensure guests expectations are exceeded. She works hard and goes above and beyond.’
‘Holly is one of our early birds, she gets in at 5.30am to ensure the restaurant and breakfast offering is ready for our guests. She is polite, immaculate in her CP presentation and always smiley and happy in her duties’
‘Alan is an absolute super star in the kitchen, he has a huge amount of commitment and passion, not with just the quality of the food but often supports the whole team, offering advice and ensuring the Carden journey is delivered at all times. Alan is also keen to develop within the team and always wanting to learn new skills to progress up the Carden Park employment ladder.He is a SUPERSTAR and is a huge Asset to #TEAMCARDEN’
‘Leanne has worked with us since July and has been a superstar ‚€œ for someone so young she is so committed and a ‚ hard-worker. She gives 100% to the clubhouse and is always happy to learn new things and enjoys learning function setup and has. Really started to interact well ‚ with members and guests.’
‘Always helpful whenever he can be and makes a difference to how we operate through his efforts’
Di Hughes and Maria Oliviera‚
‘Have stepped up for the last 6 months or so to help in Housekeeping. Two long serving team members who are helping with the checking of rooms. Due the situation with the lack of a Manager they have helped out with checking of rooms along with cleaning their own rooms to a high standard.’
‘Sammy is consistent with her information and always keen to move projects forward works hard on our Voucher sales which is particularly busy this time of year.’
Well done #teamcarden we hope you enjoyed your prize!
If you’re looking for a new challenge? Why not join #teamcarden? To view our current vaccancies visit our careers page here!