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Frequently Asked Questions
Ho, ho, ho! A magical adventure awaits you at Carden Park this December.
Santa’s Elves have made little hiding places throughout the hotel to relax after a busy year of present making, wrapping and sleigh maintenance.
On each of the elf doors you’ll find a letter… spell out the word and tell our reception team to claim your special reward from Santa!
Our reservations team will be happy to provide you with more information: 01829 731 000.
Job: Naughty and Nice List Checker Likes: Snowball fights and telling stories
Jolly is one of Santa’s most cheerful helpers in the North Pole. He believes that everyone has the potential to be on the Nice List and he’s always there to lend a hand, a hug or a little Christmas magic to help guide others towards kindness.
Find Jolly’s Door: Where flowers bloom and guests walk in, Jolly waits with a cheeky grin. On the table near the sign, At Carden Park, his door you’ll find!
Job: Mail and Christmas List Processor Likes: Warm hugs and reading
Joy is one of the most warm-hearted and friendly elves in the North Pole. As the keeper of Santa’s mail, she ensures that no letter goes unnoticed. Whether it’s a simple wish list, a heartfelt thank you or a special note for the jolly old man, Joy carefully sorts through each letter to make sure Santa receives them all in time
Find Joy’s Door: Joy’s door is waiting, just look around, A post box is part of where it’s found. Outside Goldie’s Lounge, take a peek, Letter Her hidden door is yours to seek!
Job: Reindeer Carer Likes: Sledging and animals
Noel is a gentle soul known across the North Pole for his deep love and care for animals. As the chief caretaker for Santa’s reindeer, Noel spends his days making sure they are all healthy, happy and full of festive energy. When he isn’t busy tending to his furry friends, Noel can be found sledging down the snowy hills nearby.
Find Noel’s Door: Noel’s door is hidden with cheer, In a floral hall that leads quite near. A sledge waits outside, ready to glide, Look for his door by the Leisure Club’s side!
Job: Christmas Decorator Likes: Twinkling Lights and Baking
Holly is the North Pole’s decorating extraordinare, bringing festive magic to every corner of Santa’s workshop and beyond. In her spare time, Holly can be found in her kitchen baking her favourite Christmas treats
Find Holly’s Door: Holly’s door is waiting, so bold, In a corridor where stories unfold. Between a florist and hairdresser’s space, Look for the red door, in this special place!
Job: Sleigh Mechanic Likes: Skiing and painting
Elfie is the North Pole’s resident sleigh expert, ensuring Santa’s iconic ride is in top condition for its magical Christmas Eve flight. He often teaches young elves how to properly take care of the sleigh and helps them fix their snowmobiles. A thrill-seeker at heart, Elfie can be found skiing down the slopes of the North Pole when he’s not tending to the sleigh
Find Elfie’s Door: Elfie’s door is set for the snow, With skis outside, ready to go. At the base of a blue wall, you’ll find, ‘Carden Suite’ marks the spot, so keep that in mind!
@cardenpark
It`s official... spring is here ☀️🌼🌷Spring spa // Spa day // UK spa // Treatments // Spring equinox // Golf hotel in Cheshire // Outdoor activities // The Spa at Carden Park Hotel // Where to travel // UK holiday
Golf season is almost here ⛳️And to celebrate, we’re giving you even more reasons to plan your next golf getaway…Book before 31st March and the lead booker will be entered into our exclusive raffle to WIN:🏌️♂️ The brand-new TaylorMade Qi4D Driver with a FREE custom fitting✨ A Sunday Driver getaway voucher for 2 people💰 Total prize value of over £1,000!That`s not all. Book any new golf stay before 31st March and every member of your group will receive a £10 golf shop credit voucher (T&Cs apply).// GolfBreak // GolfOffer // GolfLife // Cheshire //CardenParkGolf //
When the girls night looks like this, you know it`s going to be epic 🪩For one night only, as you relax in the spa garden, enjoy music provided by our live DJ. We`ve combined 2 of our most popular spa events to bring you the Women`s Only Afterglow Experience Save the date:📆 29th April - with female DJ🫧 Ladies only spa day // Girls night out // Spa day in Cheshire // Halal friendly // Hijab friendly spa // Girls trip // Afterglow DJ spa // Saunas // Steam room // Indoor pool // Twilight spa // The Spa at Carden Park Hotel
Happy Mother`s Day to all the mums and mother figures 💐
Be the envy of your Instagram following 💚Celebrate the wonders of the new season with our new Spring Enchantment Spa Morning Experience:🌱 Spend a relaxing morning in the spa from 9 am to 1 pm 🌱 Unwind with a 50-minute Rainforest Ritual treatment🌱 Indulge in a healthy brunch overlooking the spa garden🌱 Enjoy a refreshing Sarti Spritz or non alcoholic alternativeExtend your stay with the Spring Enchantment Retreat. With your overnight accommodation, you`ll also be treated to a delicious evening meal and breakfast the following morning 🫧Spa days in Cheshire // Best spa in the UK // The Spa at Carden Park Hotel // Spa break // Spring activities // Adults only spa // Sauna // Steam room // Hot tub // Heated outdsoor pool // Morning routine // Spa treatment // Facial // Massage
The spa hits different at night 💫 Date night // The Spa at Carden Park Hotel // Spas in Cheshire // Girls night // Twilight spa experience //
Congratulations @emmarosesmith81 🌸 𝓦𝓘𝓝 an incredible spa escape for 2 🌸Mother`s Day is next weekend and to celebrate, we`re in the giving mood. This is your chance to treat the mother figure in your life to a perfectly relaxing 𝗦𝗽𝗮 𝗚𝗮𝗿𝗱𝗲𝗻 𝗥𝗲𝘁𝗿𝗲𝗮𝘁 𝗳𝗼𝗿 2The prize:🌿 Morning or afternoon in the spa garden and thermal suite🌿 Evening meal in either Redmond`s Brasserie or The Vines🌿 Luxurious overnight stay🌿 Breakfast the following morningTo enter:✨ Like this post✨ Follow @cardenpark✨ Tag who you`d bring✨ Share to your stories (if you have a private profile just DM us a screenshot)For a bonus entry, head to our Facebook pageCompetition closes at 11:59pm on Sunday 8th March 2026 and the winner will be announced on Monday 9th March. Good luck! 🍀𝗪𝗲 𝘄𝗶𝗹𝗹 𝗡𝗘𝗩𝗘𝗥 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲 𝘁𝗵𝗲 𝘄𝗶𝗻𝗻𝗲𝗿 𝗯𝗲𝗳𝗼𝗿𝗲 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝗰𝗹𝗼𝘀𝗲 𝗱𝗮𝘁𝗲 - 𝗽𝗹𝗲𝗮𝘀𝗲 𝗯𝗲 𝗮𝘄𝗮𝗿𝗲 𝗼𝗳 𝘀𝗰𝗮𝗺𝗺𝗲𝗿𝘀 𝘄𝗶𝘁𝗵 𝗳𝗮𝗸𝗲 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝘀. 𝗪𝗲 𝘄𝗶𝗹𝗹 𝗼𝗻𝗹𝘆 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘁𝗵𝗲 𝘄𝗶𝗻𝗻𝗲𝗿 𝗳𝗿𝗼𝗺 𝘁𝗵𝗶𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁, @𝗰𝗮𝗿𝗱𝗲𝗻𝗽𝗮𝗿𝗸 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗯𝗹𝘂𝗲 𝘁𝗶𝗰𝗸T&CsWinner will be chosen at random and contacted directly by @cardenpark on Monday 9th March 2026Open to UK residents and over 18s onlyPrize is a Garden Retreat Voucher for 2 and is valid for 12 months from the date of issuePrize is subject to availability Prize does not include transport to and from Carden ParkNon-transferable and no cash alternative will be givenFor full terms and conditions please visit the link in our bioCompetition is in no way endorsed by Instagram, Facebook or Meta
Children stay for 𝗙𝗥𝗘𝗘 this Easter 🐣 Take a glimpse at what your next family holiday could look like:🐰 Luxurious overnight accommodation🐰 Family-friendly dining🐰 On-site activities🐰 Use of the Leisure Club, including the leisure pool🐰 Cinema room🐰 Outdoor play area🐰 10% discount voucher for Cheshire Oaks Designer Outlet🐰 Exciting local attractions. Create lasting memories this Easter and book your stay at the link in our bio ✨ Family holiday // School holidays // Family friendly luxury hotel in Cheshire // Easter break // Carden Park Hotel // Where to stay in Chester
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