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Frequently Asked Questions
Ho, ho, ho! A magical adventure awaits you at Carden Park this December.
Santa’s Elves have made little hiding places throughout the hotel to relax after a busy year of present making, wrapping and sleigh maintenance.
On each of the elf doors you’ll find a letter… spell out the word and tell our reception team to claim your special reward from Santa!
Our reservations team will be happy to provide you with more information: 01829 731 000.
Job: Naughty and Nice List Checker Likes: Snowball fights and telling stories
Jolly is one of Santa’s most cheerful helpers in the North Pole. He believes that everyone has the potential to be on the Nice List and he’s always there to lend a hand, a hug or a little Christmas magic to help guide others towards kindness.
Find Jolly’s Door: Where flowers bloom and guests walk in, Jolly waits with a cheeky grin. On the table near the sign, At Carden Park, his door you’ll find!
Job: Mail and Christmas List Processor Likes: Warm hugs and reading
Joy is one of the most warm-hearted and friendly elves in the North Pole. As the keeper of Santa’s mail, she ensures that no letter goes unnoticed. Whether it’s a simple wish list, a heartfelt thank you or a special note for the jolly old man, Joy carefully sorts through each letter to make sure Santa receives them all in time
Find Joy’s Door: Joy’s door is waiting, just look around, A post box is part of where it’s found. Outside Goldie’s Lounge, take a peek, Letter Her hidden door is yours to seek!
Job: Reindeer Carer Likes: Sledging and animals
Noel is a gentle soul known across the North Pole for his deep love and care for animals. As the chief caretaker for Santa’s reindeer, Noel spends his days making sure they are all healthy, happy and full of festive energy. When he isn’t busy tending to his furry friends, Noel can be found sledging down the snowy hills nearby.
Find Noel’s Door: Noel’s door is hidden with cheer, In a floral hall that leads quite near. A sledge waits outside, ready to glide, Look for his door by the Leisure Club’s side!
Job: Christmas Decorator Likes: Twinkling Lights and Baking
Holly is the North Pole’s decorating extraordinare, bringing festive magic to every corner of Santa’s workshop and beyond. In her spare time, Holly can be found in her kitchen baking her favourite Christmas treats
Find Holly’s Door: Holly’s door is waiting, so bold, In a corridor where stories unfold. Between a florist and hairdresser’s space, Look for the red door, in this special place!
Job: Sleigh Mechanic Likes: Skiing and painting
Elfie is the North Pole’s resident sleigh expert, ensuring Santa’s iconic ride is in top condition for its magical Christmas Eve flight. He often teaches young elves how to properly take care of the sleigh and helps them fix their snowmobiles. A thrill-seeker at heart, Elfie can be found skiing down the slopes of the North Pole when he’s not tending to the sleigh
Find Elfie’s Door: Elfie’s door is set for the snow, With skis outside, ready to go. At the base of a blue wall, you’ll find, ‘Carden Suite’ marks the spot, so keep that in mind!
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Merry Christmas from all of us at Carden Park. May your day be filled with joyful moments 🎄
🚨 𝐂𝐚𝐥𝐥𝐢𝐧𝐠 𝐚𝐥𝐥 𝐥𝐚𝐬𝐭 𝐦𝐢𝐧𝐮𝐭𝐞 𝐬𝐡𝐨𝐩𝐩𝐞𝐫𝐬 🚨There`s no need to panic, there`s still time to buy your gifts ready for Christmas Day 🎁🎅Christmas present ideas // Father Christmas // Christmas Eve // Gift experiences // Carden Park Hotel in Cheshire // Luxury spa in Chester // Hotel goals // Travel UK // Outdoor activities // Golf course // Afternoon tea // Dining // Food and drink // Restaurants in Chester // Gift voucher
🩵 Embrace a Little Winter Love 🩵 Find stillness and tranquility in the new year with an unforgettable moment of me-time. Included in your retreat:🫧 Morning garden experience from 9:30am to 1:30pm🫧 50 minute wellbeing treatment🫧 Choice of a detox smoothie or wellness tea🫧 Evening meal in either Redmond`s Brasserie or The Vines🫧 Overnight stay🫧 Breakfast the following morning🫧 Use of the Leisure ClubA Little Winter Love spa break is available from the 2nd January until the 28th February 2026 ✨ Spa breaks in Cheshire // The Spa at Carden Park Hotel // Winter spa day // Health and wellbeing // New year reset // New Year, New Me // Spa treatment // Hot tub // Heated outdoor pool // Sauna // Steam room // Fire pit // Spa garden in Chester
Tag someone below to let them know all you really want for Christmas is right here 💝 🎅Christmas gift ideas // All I Want For Christmas // Secret Santa // Luxury gift experiences in Cheshire // Carden Park // Present ideas // The Spa at Carden Park Hotel // The Vines 3 AA Rosette Restaurant // Golf course // Outdoor activities // Hotel stays // Family break away
Send this to someone who needs a hint 🫶 🫧 Spa days in Cheshire // The Spa at Carden Park Hotel // Hot tub // Date night ideas // Sunset // Travel UK // Girls spa day // Spa break in Chester
Dear Santa, please, please, please could I have a Carden Park voucher for Christmas? 🙏🎅Carden Park Hotel // luxury spa // golf course // Cheshire // gift ideas // Christmas present // fine dining // afternoon tea // spa treatment // family time // holiday // travel UK
Stop romanticising your life and live the dream 💭Treat your special someone to a romantic night away. Included in your Wine and Dine stay:🛏️ Luxurious room 🍷 Bottle of house wine (your choice of red, white or rosé)🍴An evening meal in either Redmond`s Brasserie or The Vines🏊 Access to the Leisure ClubEnhance your stay with a spa experience, a round of golf or turn up the fun at Pursuits at Carden🍷🍴 Wine and Dine // Romantic break away // Couple date ideas in Chester // Where to eat in Cheshire // The Vines Restaurant // 3 AA Rosette restaurant //
The countdown to 2026 is on! 🍾Indulge in a night of celebration at our adults only New Year`s Eve Party. Included in your evening:🍴Three course gala meal🪩 Disco with a live band keeping the party going all night🍾 Pre dinner drink🎵 Traditional piper to welcome the New Year🎆 Spectacular fireworks over the lake🥃 Haggis, neeps and tatties with a nip o` whisky🥓 Late night bacon rolls plus tea and coffee🛏️ Overnight stay in a luxurious room🥐 Full English and Continental breakfast🏊 Use of the Leisure Club throughout your stayIt`s time to celebrate in true style 🎇 2026 // New Year`s Eve party in Cheshire // Goodbye 2025 // Celebrate // Family party // Carden Park Hotel // Luxury hotel // Where to stay in Chester // Travel UK // NYE // Adults only New Year`s Eve party
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