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Frequently Asked Questions
Ho, ho, ho! A magical adventure awaits you at Carden Park this December.
Santa’s Elves have made little hiding places throughout the hotel to relax after a busy year of present making, wrapping and sleigh maintenance.
On each of the elf doors you’ll find a letter… spell out the word and tell our reception team to claim your special reward from Santa!
Our reservations team will be happy to provide you with more information: 01829 731 000.
Job: Naughty and Nice List Checker Likes: Snowball fights and telling stories
Jolly is one of Santa’s most cheerful helpers in the North Pole. He believes that everyone has the potential to be on the Nice List and he’s always there to lend a hand, a hug or a little Christmas magic to help guide others towards kindness.
Find Jolly’s Door: Where flowers bloom and guests walk in, Jolly waits with a cheeky grin. On the table near the sign, At Carden Park, his door you’ll find!
Job: Mail and Christmas List Processor Likes: Warm hugs and reading
Joy is one of the most warm-hearted and friendly elves in the North Pole. As the keeper of Santa’s mail, she ensures that no letter goes unnoticed. Whether it’s a simple wish list, a heartfelt thank you or a special note for the jolly old man, Joy carefully sorts through each letter to make sure Santa receives them all in time
Find Joy’s Door: Joy’s door is waiting, just look around, A post box is part of where it’s found. Outside Goldie’s Lounge, take a peek, Letter Her hidden door is yours to seek!
Job: Reindeer Carer Likes: Sledging and animals
Noel is a gentle soul known across the North Pole for his deep love and care for animals. As the chief caretaker for Santa’s reindeer, Noel spends his days making sure they are all healthy, happy and full of festive energy. When he isn’t busy tending to his furry friends, Noel can be found sledging down the snowy hills nearby.
Find Noel’s Door: Noel’s door is hidden with cheer, In a floral hall that leads quite near. A sledge waits outside, ready to glide, Look for his door by the Leisure Club’s side!
Job: Christmas Decorator Likes: Twinkling Lights and Baking
Holly is the North Pole’s decorating extraordinare, bringing festive magic to every corner of Santa’s workshop and beyond. In her spare time, Holly can be found in her kitchen baking her favourite Christmas treats
Find Holly’s Door: Holly’s door is waiting, so bold, In a corridor where stories unfold. Between a florist and hairdresser’s space, Look for the red door, in this special place!
Job: Sleigh Mechanic Likes: Skiing and painting
Elfie is the North Pole’s resident sleigh expert, ensuring Santa’s iconic ride is in top condition for its magical Christmas Eve flight. He often teaches young elves how to properly take care of the sleigh and helps them fix their snowmobiles. A thrill-seeker at heart, Elfie can be found skiing down the slopes of the North Pole when he’s not tending to the sleigh
Find Elfie’s Door: Elfie’s door is set for the snow, With skis outside, ready to go. At the base of a blue wall, you’ll find, ‘Carden Suite’ marks the spot, so keep that in mind!
@cardenpark
Have yourself a merry little break away🎄 Swipe to discover our Christmas experiences to get you in the festive mood 👉🎅 Christmas shopping break // Cheshire Oaks Designer Outlet // Festive afternoon tea // Festive twilight spa at Carden Park // Christmas lights // Christmas decorations // Winter break away // Family Christmas getaway
𝐒𝐄𝐍𝐃 this to someone who owes you a romantic and indulgent break away ❤️🔥🍴🛏️🍷 Wine and dine // Carden Park Hotel // Romantic break away // Date ideas // Night away // Food // Where to eat in Chester // Cheshire restaurants
FOUND: the best spa in the UK. Don`t believe us? Why not visit and judge for yourself 😏🩵 The Spa at Carden Park // Hot tub // Sauna // Steam room // Cheshire spa // Spa hotel in Chester // Spa garden // Indoor pool // Heated outdoor pool
Where happily ever afters are made 💞Join us on 𝗦𝘂𝗻𝗱𝗮𝘆 𝟵𝘁𝗵 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗔𝘀𝗶𝗮𝗻 𝗪𝗲𝗱𝗱𝗶𝗻𝗴 𝗢𝗽𝗲𝗻 𝗗𝗮𝘆. From 12pm to 5pm, you`ll have the chance to view our venues dressed for a wedding to help inspire you for your big day. Our wedding team will be on hand throughout the day to help you plan your dream celebration. Register at the link in our bio💍 Wedding open day // Hotel wedding // Multicultural weddings // Wedding inspiration // Bride and Groom // Wedding planning // Wedding decorations
Don`t let the colder weather keep you away from the course this winter 🏌️We have 2 exciting incentives to get you back on our Championship Cheshire course⛳️ Winter Golf and Buggy - enjoy 18 holes with your golf partner with our 2 ball and buggy offer⛳️ Warm Warmer - warm yourself up before or after a round with a bacon roll in The ClubhouseLearn more at the link in our bio🍂 𝘞𝘪𝘯𝘵𝘦𝘳 𝘎𝘰𝘭𝘧 𝘢𝘯𝘥 𝘉𝘶𝘨𝘨𝘺 𝘢𝘯𝘥 𝘞𝘪𝘯𝘵𝘦𝘳 𝘞𝘢𝘳𝘮𝘦𝘳 𝘱𝘢𝘤𝘬𝘢𝘨𝘦𝘴 𝘢𝘳𝘦 𝘢𝘷𝘢𝘪𝘭𝘢𝘣𝘭𝘦 𝘧𝘳𝘰𝘮 𝘵𝘩𝘦 1𝘴𝘵 𝘕𝘰𝘷𝘦𝘮𝘣𝘦𝘳 2025 𝘶𝘯𝘵𝘪𝘭 𝘵𝘩𝘦 31𝘴𝘵 𝘔𝘢𝘳𝘤𝘩 2026🏌️@the_lady_golfer Golf course // Golf hotel // Golf course near Chester // Golf in the North West
Tag your besties, it`s time to plan your girls spa day 💃✨ Women`s only spa day // Hijab friendly spa // Halal friendly spa hotel // The Spa at Carden Park Hotel // Girls day out // Cheshire day out // Spa near Chester
𝐂𝐡𝐢𝐥𝐝𝐫𝐞𝐧 𝐬𝐭𝐚𝐲 𝐟𝐨𝐫 𝐅𝐑𝐄𝐄 🎊 This October half term, the whole family can enjoy the VIP experience where children stay at no extra cost. From exciting activities here at Carden Park to adventures at our local attractions, there`s something for everyone to enjoy 🍂🤸 Family holidays // Autumn break // October half term // Outdoor activities // Cheshire // Chester // Things to do // Where to stay
If you`re wondering whether you really need to book another spa day, the answer is always 🙂↕️🙂↕️🙂↕️Due to popular demand, we have extended our Autumn Glow Spa Day to include the afternoon as well as the morning experience:🫧 A morning or afternoon in the spa garden and thermal suite🫧 50 minute Cleansing Back and Leg Ritual Treatment🫧 Healthy brunch or lunch overlooking the spa garden🫧 Choice of an autumnal basket cocktail or a pumpkin spiced latteWhen a day just isn`t enough, extend your stay with the Autumn Glow Spa Retreat. Not only will you enjoy a perfectly relaxing day in the spa, you can indulge with an evening meal in either Redmond`s Brasserie or The Vines plus luxury accommodation and breakfast the following morning.🍁 Autumn spa days // October half term // Self-care spa day // Cosy season // Girls day // Romantic date ideas // The Spa at Carden Park Hotel // Cheshire spas // Spa hotel // Spas near Chester
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