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Frequently Asked Questions
Ho, ho, ho! A magical adventure awaits you at Carden Park this December.
Santa’s Elves have made little hiding places throughout the hotel to relax after a busy year of present making, wrapping and sleigh maintenance.
On each of the elf doors you’ll find a letter… spell out the word and tell our reception team to claim your special reward from Santa!
Our reservations team will be happy to provide you with more information: 01829 731 000.
Job: Naughty and Nice List Checker Likes: Snowball fights and telling stories
Jolly is one of Santa’s most cheerful helpers in the North Pole. He believes that everyone has the potential to be on the Nice List and he’s always there to lend a hand, a hug or a little Christmas magic to help guide others towards kindness.
Find Jolly’s Door: Where flowers bloom and guests walk in, Jolly waits with a cheeky grin. On the table near the sign, At Carden Park, his door you’ll find!
Job: Mail and Christmas List Processor Likes: Warm hugs and reading
Joy is one of the most warm-hearted and friendly elves in the North Pole. As the keeper of Santa’s mail, she ensures that no letter goes unnoticed. Whether it’s a simple wish list, a heartfelt thank you or a special note for the jolly old man, Joy carefully sorts through each letter to make sure Santa receives them all in time
Find Joy’s Door: Joy’s door is waiting, just look around, A post box is part of where it’s found. Outside Goldie’s Lounge, take a peek, Letter Her hidden door is yours to seek!
Job: Reindeer Carer Likes: Sledging and animals
Noel is a gentle soul known across the North Pole for his deep love and care for animals. As the chief caretaker for Santa’s reindeer, Noel spends his days making sure they are all healthy, happy and full of festive energy. When he isn’t busy tending to his furry friends, Noel can be found sledging down the snowy hills nearby.
Find Noel’s Door: Noel’s door is hidden with cheer, In a floral hall that leads quite near. A sledge waits outside, ready to glide, Look for his door by the Leisure Club’s side!
Job: Christmas Decorator Likes: Twinkling Lights and Baking
Holly is the North Pole’s decorating extraordinare, bringing festive magic to every corner of Santa’s workshop and beyond. In her spare time, Holly can be found in her kitchen baking her favourite Christmas treats
Find Holly’s Door: Holly’s door is waiting, so bold, In a corridor where stories unfold. Between a florist and hairdresser’s space, Look for the red door, in this special place!
Job: Sleigh Mechanic Likes: Skiing and painting
Elfie is the North Pole’s resident sleigh expert, ensuring Santa’s iconic ride is in top condition for its magical Christmas Eve flight. He often teaches young elves how to properly take care of the sleigh and helps them fix their snowmobiles. A thrill-seeker at heart, Elfie can be found skiing down the slopes of the North Pole when he’s not tending to the sleigh
Find Elfie’s Door: Elfie’s door is set for the snow, With skis outside, ready to go. At the base of a blue wall, you’ll find, ‘Carden Suite’ marks the spot, so keep that in mind!
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Forever begins here 💍Join us for our Spring Wedding Fayre with Bouquet and Bells and plan your perfect wedding📆 26th April 2026⏰ 11am - 2:30pm💒 Spectacular catwalk shows and a range of suppliers🎟️ Tickets are FREE or upgrade to the VIP experience for £10 per personRegister now at the link in our bioWeddings // Countryside wedding // Bride // Groom // Hotel wedding venue // Wedding venue in Cheshire
Your camera roll after you stay here 📸Book yourself a May break now and your future self will thank you 😉School holidays // Family break away // Where to stay in Cheshire // Family friendly hotel // UK Travel // Outdoor activities // Bank holiday weekend // Spa hotel // Golf resort // Golf course in Cheshire // The Spa at Carden Park Hotel
Wishing you all a very Happy Easter 🐣May your day be filled with joy and chocolate...lots of chocolate 🍫😏
𝐍𝐄𝐖 𝐅𝐎𝐑 𝟐𝟎𝟐𝟔 - Afterglow Acoustic Spa Experience 🫧🎸🥂 Imagine a relaxed evening in the spa with live acoustic music. Sip cocktails in a hot tub, unwind in a panoramic sauna as the sun sets and swim under the stars. This is the perfect evening that`s all about good vibes. Afterglow Acoustic Sessions are available:✨ 8th May✨ 5th June✨ 23rd July✨ 27th AugustBook your place at the link in our bioAcoustic spa experience // Live music // Twilight spa // Night out // Relaxing night // Girls night // Date night
We love to see your moments ✨📸 @flossieweddings 📸 @keelysharp📸 @helenstyles__📸 @angelouuise📸 @pauljones560📸 @gemmameehan2Carden Park // Cheshire Stays // UK Breaks // Golf Course // Spa Days
Drumroll please 🥁🥁🥁 A new era of luxury has begun with our fully refurbished Carden Luxury Suites 🙌 For the most lavish stay, nothing compares to our newly refurbished suites:🛏️ Open-plan lounge and separate sleeping area🧥Dedicated dressing space🛁 Large, elegant en-suite bathroom with a TV📺 55 inch smart TVs in the lounge and bedroom🔥 Contemporary fireplace🍃 Floor to ceiling windows with gorgeous countryside views☕️ Nespresso machine with speciality coffee The suites reflect a refined evolution in the hotel`s aesthetic. Natural materials combined with layered textures create a warm and calming atmosphere. Discover the new Carden Luxury Suites and book your stay at the link in our bio🏨 Chester hotel // Where to stay in Cheshire // Interior design // Luxury hotel suite // Carden Park Hotel
Where every occasion becomes unforgettable ✨Cheshire Hotel // Celebrations // Venue // Spa Hotel // Golf Resort
Make your Easter holidays eggstraordinary 🐣We have a whole host of fun just waiting for you and your family, from Easter craft activities to outdoor adventures. Plus, children stay for FREE on selected dates between 27th March to 19th April 🙌Book your spring getaway at the link in our bio 👆Easter school holidays // Family break away // Where to stay in Cheshire // Family friendly hotel // Outdoor activities for children
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