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Frequently Asked Questions
Ho, ho, ho! A magical adventure awaits you at Carden Park this December.
Santa’s Elves have made little hiding places throughout the hotel to relax after a busy year of present making, wrapping and sleigh maintenance.
On each of the elf doors you’ll find a letter… spell out the word and tell our reception team to claim your special reward from Santa!
Our reservations team will be happy to provide you with more information: 01829 731 000.
Job: Naughty and Nice List Checker Likes: Snowball fights and telling stories
Jolly is one of Santa’s most cheerful helpers in the North Pole. He believes that everyone has the potential to be on the Nice List and he’s always there to lend a hand, a hug or a little Christmas magic to help guide others towards kindness.
Find Jolly’s Door: Where flowers bloom and guests walk in, Jolly waits with a cheeky grin. On the table near the sign, At Carden Park, his door you’ll find!
Job: Mail and Christmas List Processor Likes: Warm hugs and reading
Joy is one of the most warm-hearted and friendly elves in the North Pole. As the keeper of Santa’s mail, she ensures that no letter goes unnoticed. Whether it’s a simple wish list, a heartfelt thank you or a special note for the jolly old man, Joy carefully sorts through each letter to make sure Santa receives them all in time
Find Joy’s Door: Joy’s door is waiting, just look around, A post box is part of where it’s found. Outside Goldie’s Lounge, take a peek, Letter Her hidden door is yours to seek!
Job: Reindeer Carer Likes: Sledging and animals
Noel is a gentle soul known across the North Pole for his deep love and care for animals. As the chief caretaker for Santa’s reindeer, Noel spends his days making sure they are all healthy, happy and full of festive energy. When he isn’t busy tending to his furry friends, Noel can be found sledging down the snowy hills nearby.
Find Noel’s Door: Noel’s door is hidden with cheer, In a floral hall that leads quite near. A sledge waits outside, ready to glide, Look for his door by the Leisure Club’s side!
Job: Christmas Decorator Likes: Twinkling Lights and Baking
Holly is the North Pole’s decorating extraordinare, bringing festive magic to every corner of Santa’s workshop and beyond. In her spare time, Holly can be found in her kitchen baking her favourite Christmas treats
Find Holly’s Door: Holly’s door is waiting, so bold, In a corridor where stories unfold. Between a florist and hairdresser’s space, Look for the red door, in this special place!
Job: Sleigh Mechanic Likes: Skiing and painting
Elfie is the North Pole’s resident sleigh expert, ensuring Santa’s iconic ride is in top condition for its magical Christmas Eve flight. He often teaches young elves how to properly take care of the sleigh and helps them fix their snowmobiles. A thrill-seeker at heart, Elfie can be found skiing down the slopes of the North Pole when he’s not tending to the sleigh
Find Elfie’s Door: Elfie’s door is set for the snow, With skis outside, ready to go. At the base of a blue wall, you’ll find, ‘Carden Suite’ marks the spot, so keep that in mind!
@cardenpark
Some of your favourite moments in April 💛April has been full of sunshine, fizz and relaxation. We`re SO here for it 😍📸 @no1_medispaandwellness📸 @tinker_travels📸 @dracup📸 @ashermarylou📸 @cerysdavageTag us in your May photos for a chance to be featured next month 💫#Guests #SpaDay #SpaHotel #Hotel #CouplesGetaway #UKRetreat #GolfHotel #Spring #FamilyHotel
Relax, unwind and take a moment just for you ❤️Take a step away from your responsibilities and melt away for a peaceful night of self-care and pampering 💆#SpaRetreat #AdultSpa #UKSpa #Relax #SpaDay #CouplesWeekend #DateNight #Weekend #Getaway
Tag someone who just can`t sit still 🤸#outdooractivities #highropes #zipline #archery #segways
Fancy the fun of Deva Fest with a touch of luxury comfort? 🎡We have teamed up with @DevaFestuk to bring you an exclusive hotel package 🤩What’s included in your stay:🎟️ Your Deva Fest tickets🚗 Complimentary Parking Pass✨ Overnight luxury accommodation🍽️ Full English and continental breakfast🏋️ Access to the gym and pool at Carden ParkOur hotel is located just 18 minutes by car from Deva Fest! To book and view the full line-up, head to the link in our bio#Divafest2025 #Divafest #cheshirehotel #music
Treating ourselves to a little self-care on National Mani-Pedi Day 😊#manicure #pedicure #nailbar #beautybar
COMPETITION NOW CLOSED Congratulations @heidijones_ you have WON our Chester Zoo competition 👑🦒 𝐖𝐈𝐍 a wild break away at Carden Park with Chester Zoo tickets included 🦒 To celebrate the opening of Heart of Africa at Chester Zoo, we’re giving you the chance to win an incredible stay at Carden Park with tickets to the zoo included for May 2025The prize:🦩One night stay during May 2025 for up to 4 people (max 2 adults, 2 children)🦩Breakfast the following morning🦩Tickets to Chester Zoo (up to 4 people, 2 adults, 2 children) To enter:🦏 Like this post🦏 Follow @cardenpark🦏 Tag someone in the comments🦏 Share this post to your stories (if you have a private profile just DM us a screenshot) Competition closes at 11:59pm on Sunday 27th April. The winner will be announced and contacted on Monday 28th AprilGood luck! 🍀 𝗪𝗲 𝘄𝗶𝗹𝗹 𝗡𝗘𝗩𝗘𝗥 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲 𝘁𝗵𝗲 𝘄𝗶𝗻𝗻𝗲𝗿 𝗯𝗲𝗳𝗼𝗿𝗲 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝗰𝗹𝗼𝘀𝗲 𝗱𝗮𝘁𝗲 - 𝗽𝗹𝗲𝗮𝘀𝗲 𝗯𝗲 𝗮𝘄𝗮𝗿𝗲 𝗼𝗳 𝘀𝗰𝗮𝗺𝗺𝗲𝗿𝘀 𝘄𝗶𝘁𝗵 𝗳𝗮𝗸𝗲 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝘀. 𝗪𝗲 𝘄𝗶𝗹𝗹 𝗼𝗻𝗹𝘆 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘁𝗵𝗲 𝘄𝗶𝗻𝗻𝗲𝗿 𝗳𝗿𝗼𝗺 𝘁𝗵𝗶𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁, @cardenpark (with the blue tick) T&CsWinner will be chosen at random and contacted directly by Carden Park on Monday 28th April 2025.Open to UK residents and over 18s onlyPrize is subject to availabilityPrize is a 1 night stay at Carden Park with breakfast and Chester Zoo tickets for a maximum of 2 adults and 2 childrenPrize does not include transport to and from Carden Park or Chester ZooNon-transferable and no cash alternative will be givenFor full terms and conditions please visit cardenpark.co.uk/terms-and-conditionsCompetition is in no way endorsed by Facebook, Instagram or Meta#familytime #chesterzoo #cardenpark
Tag someone you would bring here ❤️#datenight #dateidea #weekendaway #luxuryspa #cardenparkspa
Enjoy a round on both Championship Courses with our 𝐓𝐰𝐨 𝐂𝐨𝐮𝐫𝐬𝐞 𝐏𝐥𝐚𝐲 𝐏𝐚𝐬𝐬 ⛳️Your £99 Two Course Play Pass includes:✔️ A round on the Cheshire Golf Course✔️ A round on the Nicklaus Golf CourseBoth rounds must be played within 14 days and are valid for tee times Monday – Friday between the 19th April and the 30th Sept 2025 🏌️Book your tee time today using the link in our bioTee times are subject to availability and this offer cannot be combined with other promotions#golf #golflife #teetime #golfcourse #cheshiregolf
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