Planning your visit
When do you plan to visit us?
The Spa at Carden is a standalone facility and bookable as a separate experience to your stay at Carden Park. View our overnight packages with spa included here.
Please read and understand the below information before your visit to The Spa at Carden.
Arrival time
If you are having an individual treatment, we recommend that you arrive at The Spa at Carden reception at least 30 minutes prior to your scheduled appointment to allow sufficient time to check-in, change into your robe, complete your individual consultation and allow our team to familiarise yourself with the spa. A late arrival may mean that the scheduled time is reduced or unable to be honoured. The cancellation policy will still apply.
Age restriction
Please note, The Spa at Carden is accessible to over 18s only.
What to wear & bring
Appropriate swimwear is obligatory within the wet area. Upon arrival we will provide you with a wristband for your own personal locker; within which you will find a robe, towel and a pair of flip-flops. Robes remain the property of the spa but the flip flops are yours to take away with you. Guests are not permitted to bring their own food or drink into the spa. We recommend removing all jewelry when you begin your spa day, we do not take responsibility for losses or damages to personal property.
Robes
The wearing of robes is limited to the spa and spa gardens. Robes are fitted with a discreet security tag to prevent them being taken into the hotel.
Spa etiquette
Our ethos is around nature and well-being; to preserve the tranquillity of The Spa at Carden we request that all guests use silent mode on mobile phones and refrain from taking calls. Filming and photography is not permitted in the changing areas. Smoking and the use of electronic smoking devices are not permitted within any of the indoor or outdoor spa areas. It’s nice to catch up with friends but we do ask that when you are enjoying the relaxation rooms and treatment corridor that you keep your voice to a whisper.
Medical conditions
Some of the treatments that we offer are not suitable for guests with certain medical ailments and conditions. Therefore we ask that you draw our attention to this prior to your arrival in the spa. We do offer specially designed treatments for guests living with or recovering from cancer and other serious conditions. Please allow the team to guide you in selecting which treatments are most suitable for you.
Food & drink
Alcohol may be purchased and consumed around the spa. Please be aware that we operate a challenge 25 policy and should you be lucky enough to look younger please remember to bring proof of age to the spa when you visit. Only alcohol purchased within the spa facility may be consumed in the spa facility. We request that you show full consideration towards risks as well as your fellow guests and staff and refrain from excessive, noisy or disruptive behaviour. We reserve the right to refuse you alcohol and / access to facilities. Guests purchasing additional food and beverage will be asked for payment at the time of ordering. Dinner on residential packages is to be taken in Redmond’s or The Vines; full details of your dinner allocation can be found in your confirmation.
Dietary requirements
We are more than happy to plan and cater for dietary requirements as long as you give us adequate notice and in advance of your arrival.
Treatments
Please be aware that when you book an individual treatment it allows you access to the relaxation rooms before and after your treatment but does not allow you access to the Spa Garden and Thermal Experiences. Your treatment time as advertised in the brochure includes consultation and after care as a complimentary service.
Day packages cancellation policy
Day Packages must be paid for in full at the time of booking. This is non-refundable unless a cancellation or change of date is made 7 days in advance.
Individual treatments cancellation policy
Individual Treatments must be paid for in full at the time of booking. We have a 7 day cancellation policy. Any cancellations with less than 7 days and more than 24 hours notice will result in a 50% charge. Any cancellations or change of date received with less than 24 hours’ notice will be charged at 100% of the treatment cost less any monies already paid.
Cancellation policy for group booking of 8 or more
Group bookings of 8 or more will require a contract and a cancellation policy will be as stated as per the contract’s terms and conditions not the cancellation policy that has been stated in the brochure.
Cancellation policy promotional packages
Promotional Packages must be paid for in full at the time of booking. This is non-refundable and non-transferable.
Bookings within 24 hours of your stay
Please note if you are booking within 24 hours of arrival – payment will be required in full by chip and pin at Spa Reception.
Cancellation policy adverse weather conditions
For health and safety reasons we may decide to restrict the use of our outdoor facilities due to adverse weather. These along with mechanical or electrical breakdowns are usually beyond our control although we will always try to reconvene services as soon as possible. No refunds will be given in such instances.
Lost property
All lost property found on the premises should be handed in at Spa Reception. Items will be stored for four months. If they are not collected within this time they will be donated to local charities. Liquids, under garments and hair brushes are kept for 24 hours only. Please be advised all valuables are left at their owner’s risk and The Spa at Carden will not be held responsible for any losses or damage.
Keep up to date
✨ Indulge in the magic of the season with our Festive Afternoon Tea at Carden Park 🎄✨
Savour the joy of the holidays with every bite of our exquisite treats, perfectly curated for a festive celebration. From decadent desserts to savoury delights, our afternoon tea is a symphony of flavours that will transport you to a winter wonderland ❄️🍰☕
Link in bio 💫
Please note that cake selections may vary ✨
#festiveafternoontea #festive #cake #christmas #foryou
✨ Gift the magic of fine dining at The Vines 🍽️ 😋
Treat your loved ones to a 2 AA Rosette experience with our exquisite Dining Vouchers 🎁✨ Indulge in seasonal delights curated by Executive Chef Graham Tinsley MBE.
Purchase yours today 💫 Link in bio
#TheVines #ChristmasGift #FineDining #present #christmas #luxuryhotel #foryou
✨ Ready to kick off the holiday season in style? 🛍️✨
Join us at The Spa at Carden for a magical Christmas Shopping Evening on Thursday, November 30th, 2023, from 7pm to 10pm 💫
🎟️ Tickets: £10 per person
🎁 Explore incredible ranges from our product house partners, with gifts on every purchase
🥂 Enjoy a festive drink upon arrival
💆♀️ Relish a complimentary mini treatment
🛍️ Don`t forget to grab your goodie bag before you leave!
Secure your spot by contacting Memberships at 01829 731594 or via email at [email protected]
And that`s not all - participate in our raffle, with all proceeds supporting Nightingale House Hospice (Hospis Ty`r Eos) ✨
#ChristmasShopping #HolidayGifts #LuxurySpaExperience #foryou
✨ Elevate your skincare routine with our NEW Mesoboost Clinical Facial at The Spa at Carden ✨
🌟 Experience the future of skincare with our Mesoboost Facial, a 75-minute non-invasive treatment that takes your skin regeneration to the next level 🌟
💫 What makes it special?
✨ Innovative Electroporation Transdermal Meso-chip System (ETM) combined with an exclusive Lab Solution mix
✨ Deeply absorbs active ingredients for unparalleled results
✨ Scientifically proven to outperform traditional facials
✨ Targets dehydration, uneven skin tone, and wrinkles for a radiant complexion
💆♀️ Benefits you`ll love:
✨ Improved skin texture from the very first treatment - no needles required
✨ Say goodbye to dehydration, uneven skin tone, and wrinkles
✨ Recommended every 2/3 weeks for optimum results
Book your Mesoboost Clinical Facial now using the link in our bio and let your skin glow like never before ✨🌺
#Mesoboost #Facial #TheSpaAtCarden #Skincare #luxuryspa #fyp
☀️ 💒 🦌 Sunsets at Carden Park...
Wedding photographer, Andrew Baines, framed a lifelike deer in our sculpture garden, creating an award-worthy silhouette against the sunset ✨
Plan your dream wedding at Carden Park and let the magic unfold, link in bio 💫
📷 @andrewbainesphotography
#weddings #sunset #weddinginspo #cardenparkwedding #hotelwedding
Indulge in warmth and relaxation at our spa, your ideal escape from the cold ✨
Plus, here`s the best bit - we`ve been honoured with the Best Luxury Romantic Destination Spa in Northern Europe award from the Luxury Spa Awards 🫧💖
#WinterRetreat #LuxurySpa #AwardWinning #spaday
🌟✨ WIN A SPA STAY THIS BLACK FRIDAY ✨🌟
This Black Friday, we`re turning up the holiday cheer with a chance to win the ultimate relaxation experience 🎁
🫧 GRAND PRIZE: The Bollinger Spa Stay for 2 worth £1,239! 🌺💆♀️
How to Enter:
🛍️ Purchase any Carden Park voucher between 09:00am (GMT) 17/11/23 and 11.59pm (GMT) 24/11/23.
🎟️ You`re automatically entered for a chance to win this luxurious spa stay 💫
Imagine gifting yourself or a loved one the tranquility and pampering they deserve this holiday season 🎄💖
Hurry, the clock is ticking ⏰ Don`t miss out on the chance to make this Black Friday extra special 🌟
T&Cs
One winner will be chosen at random from voucher purchasers during the specified time frame and contacted directly by @cardenpark after the competition end date
We reserve the right to withdraw your entry if you return or cancel your purchase.
Open to UK residents and over 18s only.
Prize is a Bollinger Experience Stay Voucher for Two People.
Prize does not include transport to the hotel.
Prize is non-transferable and no cash alternative will be given.
The voucher itself is subject to availability and our usual terms and conditions.
For full terms and conditions please visit cardenpark.co.uk/terms-and-conditions
Competition is in no way endorsed by Instagram, Facebook or Meta
#spabreak #luxuryspa #nightout #christmas #blackfriday #foryou
Throwback to our Sculpture Garden looking magical in the snow last year ❄️✨
To see more art from our sculpture garden, visit Windsor Birch (stand 406) at the Manchester Art Fair from the 17th to the 19th of November. For the art lover, the curious and everyone in between 💫
#SculptureGarden #ManchesterArtFair #ArtAndNature #snow #snowy
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