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Frequently Asked Questions
Ho, ho, ho! A magical adventure awaits you at Carden Park this December.
Santa’s Elves have made little hiding places throughout the hotel to relax after a busy year of present making, wrapping and sleigh maintenance.
On each of the elf doors you’ll find a letter… spell out the word and tell our reception team to claim your special reward from Santa!
Our reservations team will be happy to provide you with more information: 01829 731 000.
Job: Naughty and Nice List Checker Likes: Snowball fights and telling stories
Jolly is one of Santa’s most cheerful helpers in the North Pole. He believes that everyone has the potential to be on the Nice List and he’s always there to lend a hand, a hug or a little Christmas magic to help guide others towards kindness.
Find Jolly’s Door: Where flowers bloom and guests walk in, Jolly waits with a cheeky grin. On the table near the sign, At Carden Park, his door you’ll find!
Job: Mail and Christmas List Processor Likes: Warm hugs and reading
Joy is one of the most warm-hearted and friendly elves in the North Pole. As the keeper of Santa’s mail, she ensures that no letter goes unnoticed. Whether it’s a simple wish list, a heartfelt thank you or a special note for the jolly old man, Joy carefully sorts through each letter to make sure Santa receives them all in time
Find Joy’s Door: Joy’s door is waiting, just look around, A post box is part of where it’s found. Outside Goldie’s Lounge, take a peek, Letter Her hidden door is yours to seek!
Job: Reindeer Carer Likes: Sledging and animals
Noel is a gentle soul known across the North Pole for his deep love and care for animals. As the chief caretaker for Santa’s reindeer, Noel spends his days making sure they are all healthy, happy and full of festive energy. When he isn’t busy tending to his furry friends, Noel can be found sledging down the snowy hills nearby.
Find Noel’s Door: Noel’s door is hidden with cheer, In a floral hall that leads quite near. A sledge waits outside, ready to glide, Look for his door by the Leisure Club’s side!
Job: Christmas Decorator Likes: Twinkling Lights and Baking
Holly is the North Pole’s decorating extraordinare, bringing festive magic to every corner of Santa’s workshop and beyond. In her spare time, Holly can be found in her kitchen baking her favourite Christmas treats
Find Holly’s Door: Holly’s door is waiting, so bold, In a corridor where stories unfold. Between a florist and hairdresser’s space, Look for the red door, in this special place!
Job: Sleigh Mechanic Likes: Skiing and painting
Elfie is the North Pole’s resident sleigh expert, ensuring Santa’s iconic ride is in top condition for its magical Christmas Eve flight. He often teaches young elves how to properly take care of the sleigh and helps them fix their snowmobiles. A thrill-seeker at heart, Elfie can be found skiing down the slopes of the North Pole when he’s not tending to the sleigh
Find Elfie’s Door: Elfie’s door is set for the snow, With skis outside, ready to go. At the base of a blue wall, you’ll find, ‘Carden Suite’ marks the spot, so keep that in mind!
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Happily ever after goals 💍For a limited time, couples who book their wedding with us will receive a complimentary spa experience for 2. It`s the perfect way to celebrate as newlyweds and unwind after the wedding planning📸 @icon_studio_photography Weddings // Hotel wedding venue // Countryside wedding // Bride // Groom // Wedding party // Wedding venues in Cheshire // Carden Park Weddings
Our limited edition Sparkling Summer Spa Experiences have arrived ☀️Whether you`re having a "stay at home summer" or need a mini-break to cure your holiday blues, our limited edition retreat is sure to hit the spot! Your Sparkling Summer Spa Retreat includes:✨ Morning garden spa experience from 9:30am to 1:30pm✨ 50 minute Summer Skin Booster Treatment✨ Summer Spritz or non alcoholic alternative✨ Evening dinner allowance for either Redmond`s Brasserie or The Vines✨ Overnight luxury accommodation✨ Full English and Continental breakfast the following morning✨ Access to the Leisure ClubSparkling Summer Spa Retreat is available until 31st August 2026. Also available as a day only experience without accommodation Spa Break // The Spa at Carden Park Hotel // Spa in Cheshire // Luxury spa hotel
May memories, guest cam edition 📸 ✨alesiaviolin@emilyrosegolf@klaudiaa_1996@sydneymaywatson@francescadoherty@yasminiranix@kateeridley@mrsellenfarrow_xoMonthly guest highlights // Carden Park // Spa breaks Cheshire // Golf resort UK // Country hotel retreat
Little travellers, BIG adventures 👧👦The sunshine this week has got us in the summer mood. Don`t forget that right now you can save 10% off selected stays. You`ll need to hurry though, you only have until 31st May (this Sunday!) to book your summer breakSummer Holidays // UK Staycation // Summer Fun // Outdoor Activities // Family Holidays
🔔 𝐄𝐍𝐃𝐈𝐍𝐆 𝐒𝐎𝐎𝐍 - 𝐒𝐮𝐦𝐦𝐞𝐫 𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐎𝐟𝐟𝐞𝐫𝐬 🔔This is your last chance to SAVE 10% on selected stays this summer. Save on:🛎️ Twilight Spa Retreats🛎️ Bed & Breakfast Stays🛎️ Dinner, Bed & Breakfast Breaks🛎️ Wine & Dine Stays🛎️ Carden Sparkling Escape🛎️ 2 and 3 Night GetawaysPlus, for 3 night breaks, you can also pay a lower deposit of just £100 per room, per nightHurry though, these exclusive offers are only available to book until 31st May 2026. Book your stay at the link in our bio The Spa at Carden Park Hotel // Where to stay in Chester // Luxury spa in Cheshire // Twilight spa night // Couple break away // Family holiday // Summer holidays // Golf course // Summer outdoor activities // High ropes // Zip line
Level up your fitness, ready for summer 💪☀️Not many people know that as a Leisure Member, you also receive incredible benefits that go beyond the gym:🏃 Full use of the gym facilities and pool🏃 Access to over 30 fitness classes🏃 Use of the tennis courts🏃 Exclusive prices on spa garden experiences and treatments🏃 Preferential room rates🏃 20% discount on food and drink across the estateGet summer ready and join today at the link in our bio Gym // Cheshire Gym // Spa // Fitness // Pool
Summer has entered the chat 🕶️🌞The sun is shining and the hotel is vibing. Whether you`re teeing off, sunbathing in the spa or dining alfresco, we`ve got everything you need 😉Psst! Don`t forget, you can save 10% on selected stays if you book by the 31st May 2026. Check out the link in our bio The Spa at Carden Park Hotel // Golf days // Pay and play golf // Bank holiday weekend // Outdoor activities // Zip line // High ropes course // Family holidays // School holidays // Spa day in Cheshire // Luxury hotel in Chester
Tag someone who just can`t sit still 🤸 Outdoor adventures // Outdoor activities in Cheshire // Family time // Family holiday // School half term // Summer activities // High ropes course // Zip line // Segways // Archery
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