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Frequently Asked Questions
Ho, ho, ho! A magical adventure awaits you at Carden Park this December.
Santa’s Elves have made little hiding places throughout the hotel to relax after a busy year of present making, wrapping and sleigh maintenance.
On each of the elf doors you’ll find a letter… spell out the word and tell our reception team to claim your special reward from Santa!
Our reservations team will be happy to provide you with more information: 01829 731 000.
Job: Naughty and Nice List Checker Likes: Snowball fights and telling stories
Jolly is one of Santa’s most cheerful helpers in the North Pole. He believes that everyone has the potential to be on the Nice List and he’s always there to lend a hand, a hug or a little Christmas magic to help guide others towards kindness.
Find Jolly’s Door: Where flowers bloom and guests walk in, Jolly waits with a cheeky grin. On the table near the sign, At Carden Park, his door you’ll find!
Job: Mail and Christmas List Processor Likes: Warm hugs and reading
Joy is one of the most warm-hearted and friendly elves in the North Pole. As the keeper of Santa’s mail, she ensures that no letter goes unnoticed. Whether it’s a simple wish list, a heartfelt thank you or a special note for the jolly old man, Joy carefully sorts through each letter to make sure Santa receives them all in time
Find Joy’s Door: Joy’s door is waiting, just look around, A post box is part of where it’s found. Outside Goldie’s Lounge, take a peek, Letter Her hidden door is yours to seek!
Job: Reindeer Carer Likes: Sledging and animals
Noel is a gentle soul known across the North Pole for his deep love and care for animals. As the chief caretaker for Santa’s reindeer, Noel spends his days making sure they are all healthy, happy and full of festive energy. When he isn’t busy tending to his furry friends, Noel can be found sledging down the snowy hills nearby.
Find Noel’s Door: Noel’s door is hidden with cheer, In a floral hall that leads quite near. A sledge waits outside, ready to glide, Look for his door by the Leisure Club’s side!
Job: Christmas Decorator Likes: Twinkling Lights and Baking
Holly is the North Pole’s decorating extraordinare, bringing festive magic to every corner of Santa’s workshop and beyond. In her spare time, Holly can be found in her kitchen baking her favourite Christmas treats
Find Holly’s Door: Holly’s door is waiting, so bold, In a corridor where stories unfold. Between a florist and hairdresser’s space, Look for the red door, in this special place!
Job: Sleigh Mechanic Likes: Skiing and painting
Elfie is the North Pole’s resident sleigh expert, ensuring Santa’s iconic ride is in top condition for its magical Christmas Eve flight. He often teaches young elves how to properly take care of the sleigh and helps them fix their snowmobiles. A thrill-seeker at heart, Elfie can be found skiing down the slopes of the North Pole when he’s not tending to the sleigh
Find Elfie’s Door: Elfie’s door is set for the snow, With skis outside, ready to go. At the base of a blue wall, you’ll find, ‘Carden Suite’ marks the spot, so keep that in mind!
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Have you visited the iconic spa? ✨We`re finalists for 3 Good Spa Guide Awards 🙌 We need your help though. We`d really appreciate it if you could spare a moment to vote for Carden Park for 2 of the awards:🫧 Best Hotel Spa 7+ treatment rooms🫧 Best Spa in the North WestTap the link in our bio to vote for Carden ParkThe third award is very close to our hearts - Best Spa for Cancer Touch. While this category isn`t up for public vote, we wanted to say thank you to Good Spa Guide for shortlisting us and recognising the work we do for those living with and beyond cancer. Everyone deserves to enjoy relaxation and time to switch off, especially those going through such a difficult time in their lives The Spa at Carden Park Hotel in Cheshire // Best spa in the UK // Iconic spas // Spa awards
Gym days, good energy & loving being a member 💪✨Fitness // gym // Wellness Goals // Swimming // Personal Training
Summer holiday mode 😎Family, fun & making memories 💚✨Luxury hotel // Where to travel in the UK // Golf course // Where to eat // Restaurant // Spa hotel // Carden Park Hotel // Cheshire hotel // Outdoor activities // Family holiday // Couples break away // Girls trip // Summer holidays
The best place to enjoy the last of the summer sun 😎Which spa experience will you be choosing?🫧 Morning🌞 Afternoon🌙 TwilightThe Spa at Carden Park Hotel // Spa days // Spa breaks in Cheshire // Summer activities // Girls day out // Romantic date ideas // Outdoor pool // Hot tub // Sauna
Take a glimpse behind the scenes with our chefs 👀🧑🍳From fine dining flair to standout banqueting feasts, our kitchen brigade cook with passion for every single dish 🔥 Chefs // Behind the scenes // Hospitality // Fine dining restaurant // Where to eat // Carden Park Hotel in Cheshire // Birthday celebrations // Anniversary celebrations // Banqueting events
Get more from your 2027 group golf break with our early bird booking incentive ⛳️Book your group golf experience with us before 31st October 2026 and you can enjoy exceptional rewards 🙌 For groups of 12+ people, the organiser will receive a complimentary voucher for an overnight stay with breakfast for 2. That`s not all! You will also receive: 🏌One free place for every 12 golfers🏌️ 10% discount on drinks across the resort during your staySend this post to the group chat and start planning your next golf breakGolf courses in Cheshire // Chester golf resort // Golf breaks // Golf season 2027 // Golfer
Our game-changing football pitch is one step closer to completion ⚽️🪡Over 7 days, Limonta Sport have been working day and night stitching our new football pitch. Yes, you read that right. Their VERDEMIX hybrid grass technology involves stitching synthetic fibres into the playing surface…and it has been so satisfying to watch 🤩The hybrid grass surface enhances durability, stability and player safety, while significantly increasing playing capacity compared with traditional natural turf. Now the pitch has been fully stitched, and the grass is growing strong with it, we’re looking forward to seeing teams testing it out in SeptemberPlease note that both of our football pitches are for professional sports teams onlySports training // Football training // Luxury hotel in Cheshire // Sports training near Wrexham // Carden Park Hotel
On Wednesday 12th August, witness the solar eclipse from the most iconic spa in the UK 🌝With so many spaces offering panoramic views, we can’t think of anywhere better to experience this rare cosmic event than from the spa🌞 6:13pm - Moon makes first contact with the sun🌞 7:10pm - Maximum eclipse🌞 8:04pm - Eclipse ends as the sun sets🌙 6pm - 9:30pm - Twilight spa experienceBook your Twilight Spa Experience for the best views of the eclipse at the link in our bio Solar eclipse // Sunset vibes // Twilight // Horizon view // Spa // Cheshire Spa // The Spa at Carden Park Hotel // Cosmic event // UK Travel // Golden hour //
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