I'd like to book...
Frequently Asked Questions
At Carden Park, we’re proud of our incredible team members and love the opportunity to recognise them for all of their hard work. We’re thrilled to announce that our team has been shortlisted for 4 awards in the CHA People Awards 2024.
The reservations team at Carden Park play a vital and often underappreciated role within the hotel, significantly contributing to the financial success of the business by employing innovative techniques, outstanding customer service and a great deal of hard work as a unified team. As a 1,000-acre multifaceted hotel resort, there is a rare complexity to the booking journey for the Carden Park guest. Visitors could have reservations in multiple restaurants, spa treatments, golf experiences and varied room preferences. Navigating this successfully means that each individual who makes up the team must have impeccable product knowledge. No matter the nature of the enquiry, each Carden Park reservationist is trained to build rapport with guests, listen intently to their desires and/or concerns and ultimately fulfil their needs by bringing the booking to completion. They are truly the beating heart that brings all of the departments together and are heavily relied on for both customer service and commercial success.
Jeff joined the Carden Park Greenkeeping Team nearly three decades ago. He is 84 years old and by his own admission shows no sign of slowing down any time soon. He is a highly experienced, multi-skilled individual with a work ethic that cannot be rivalled. You will find Jeff working diligently across our estate come rain, hail or snow with no complaints murmured. He knows every inch of the grounds by heart, which is no small feat when the area he tends comprises of over 1,000 acres. Aside from his work ethic, Jeff’s personality is positively wholesome. His warm sense of humour lights up any room he enters. He is a real team player and shows great patience and pleasure in sharing his knowledge with the newer additions to the workforce. If you pass Jeff on his digger during the day our guests will always be greeted with a genuine smile and friendly wave. We firmly believe that not all heroes wear capes; Carden Park’s wear welly boots and waders and will answer to the name Jeff.
Cyril first joined Carden Park for a 3-month fixed term contract from his his quaint home town of Limoges in France. Little did he know that he would be left utterly inspired by the potential for his career in the UK and decided to make this move more permanent once he finished his culinary degree. Having gained exposure to the many varied styles of eateries found within the hotel, Cyril now heads up our fine-dining restaurant; The Vines. He has been a part of the journey from its conception to opening in 2021 and it is something he puts an incredible amount of passion and time behind developing. His personality often shines through in his creative dishes; most notably when he hosted a sell-out French Gourmet Evening for our guests. Cyril has also quickly gained the respect of his peers for not only his undeniable raw culinary talent but also the ability he has to mentor those around him through the ranks, similar to his personal journey at Carden Park. Cyril’s skills are matched only by his professionalism and work ethic – as such we feel very lucky to have him as part of the Chef Brigade.
Gemma Hewitt has been a vital member of Redmond’s Brasserie team since the summer of 2020, rising to Station Head from a Casual Waitress through determination, skill and exceptional customer service. Possessing all the qualities that make her the ideal employee in hospitality; she is reliable, personable and able to cope well in high-pressure environments, all while juggling a busy home life with a young family to support. Gemma is one of the most frequently mentioned members of staff in our feedback procedures (online and in-person). Gemma also takes an influential lead in training and inspiring staff at Carden Park’s largest restaurant. She ensures high standards are adhered to at all levels while always acting as a supportive and motivating influence. She is the first to cover when other people are unable to work and is always a reliable team member when anyone need assistance.
We look forward to the winners being announced at the Chester Hospitality Association People Awards 2024 on Thursday 20th June. Our fingers are crossed for Gemma, Cyril, Jeff and Team Reservations and we wish all of the other finalists good luck in the retrospective categories.
@cardenpark
Our new football pitch is now open! ⚽️After 6 months of hard work, it was a proud moment to welcome Wrexham AFC Under 21s as one of the first teams to try out the pitchThank you to everyone involved in building our brand new hybrid stitched pitch. Here`s to many more teams training with us 🏆Sports training retreats // Football training // Sports training near Wrexham // Sports training near Chester // Carden Park Hotel // Luxury hotel in Cheshire
When children stay FREE this half term, why not book an adventure away? 🤸There’s plenty to keep little ones busy, from outdoor adventures and indoor games to local attractions that transport you to new worlds. And for the grown-ups? If you find a moment to slip away, there`s plenty for you to enjoy, whether it`s in the spa, on the golf course or even just a quiet hot drink in bedBook your escape at the link in our bio 👆Where to go in half term // Autumn holiday // Family holiday // Luxury hotels in the UK // Outdoor activities // Spa hotel // Golf hotel // Travel in the UK
Every great dish deserves the perfect pairing 🍷Iulian takes us through the wine pairings for The Vines tasting menus and how each pour brings out the best in each dish. You`ll want to stay for the finale. Our take on an espresso martini is the perfect velvety finish with the chocolate ganache that will leave a delightful lasting impression Book your table in The Vines at the link in bioFine dining restaurant // Wine pairing // Wine and dine // Where to eat // Cheshire restaurants
Be the envy of your friends and followers this autumn 🍂🫧Picture it: steam rising from the hot tubs, crisp autumn air, the garden glowing as the day fades. Drifting between warming pools and cosy saunas. Robe on. No stress. Just blissSpa days are now available from £89 per person, or extend your relaxation with an overnight stay. Who will you be sharing this with?The Spa at Carden Park Hotel // Spa days // Spa breaks in Cheshire // Girls day out // Romantic date ideas // Outdoor pool // Hot tub // Sauna // Autumn // Cosy Season
Ladies, this one’s for you 🤍✨Join us on 4th November for our exclusive Ladies` Only Spa Day. A little time to relax, unwind and enjoy some well-deserved me-time (or girl time!) 🧖♀️🥂Tap the link in our bio to book 👆Women`s only spa day // Spas in Chester // Best spa in the UK // Halal friendly spa hotel // Hijab friendly spa // Girls trip // Outdoor pool // Hot tub // Saunas // Steam room // Indoor pool
Make this Christmas one to remember 🎄From sparkling party nights to delicious festive food and relaxing festive breaks, let us take care of the details while you focus on making the memories ✨Christmas Getaway // Christmas Break // Festive Escape // Christmas Hotel // Christmas in Cheshire // Cheshire Christmas // Cosy Christmas // Christmas 2026 // Festive Season // Christmas Magic
Your camera roll from September 📸@stephwellingtongolf@snippetsofabalancedlife@sistersaddicted2travel__@daisytomlinson@eijahhakkinen@liamreardon1 Monthly guest highlights // Carden Park // Spa breaks Cheshire // Golf resort UK // Country hotel retreat // Family breaks
Harvest season has arrived at Carden Park 🍇🥂Our homegrown grapes are being carefully gathered from the vineyard, ready to be crafted into our very own Carden Estate Reserve Sparkling Wine for guests to enjoy here at the hotelCarden Park Estate // Vineyard Harvest // Home grown Wine // From Vine To Glass // English Wine
and receive the latest news, events and much more.
Thank You
"*" indicates required fields
Before we add you to our newsletter, please tell us a little more about what news you’d like to hear from us.
If you don’t make a selection, you will automatically be added to all communications