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Frequently Asked Questions
At Carden Park, we’re proud of our incredible team members and love the opportunity to recognise them for all of their hard work. We’re thrilled to announce that our team has been shortlisted for 4 awards in the CHA People Awards 2024.
The reservations team at Carden Park play a vital and often underappreciated role within the hotel, significantly contributing to the financial success of the business by employing innovative techniques, outstanding customer service and a great deal of hard work as a unified team. As a 1,000-acre multifaceted hotel resort, there is a rare complexity to the booking journey for the Carden Park guest. Visitors could have reservations in multiple restaurants, spa treatments, golf experiences and varied room preferences. Navigating this successfully means that each individual who makes up the team must have impeccable product knowledge. No matter the nature of the enquiry, each Carden Park reservationist is trained to build rapport with guests, listen intently to their desires and/or concerns and ultimately fulfil their needs by bringing the booking to completion. They are truly the beating heart that brings all of the departments together and are heavily relied on for both customer service and commercial success.
Jeff joined the Carden Park Greenkeeping Team nearly three decades ago. He is 84 years old and by his own admission shows no sign of slowing down any time soon. He is a highly experienced, multi-skilled individual with a work ethic that cannot be rivalled. You will find Jeff working diligently across our estate come rain, hail or snow with no complaints murmured. He knows every inch of the grounds by heart, which is no small feat when the area he tends comprises of over 1,000 acres. Aside from his work ethic, Jeff’s personality is positively wholesome. His warm sense of humour lights up any room he enters. He is a real team player and shows great patience and pleasure in sharing his knowledge with the newer additions to the workforce. If you pass Jeff on his digger during the day our guests will always be greeted with a genuine smile and friendly wave. We firmly believe that not all heroes wear capes; Carden Park’s wear welly boots and waders and will answer to the name Jeff.
Cyril first joined Carden Park for a 3-month fixed term contract from his his quaint home town of Limoges in France. Little did he know that he would be left utterly inspired by the potential for his career in the UK and decided to make this move more permanent once he finished his culinary degree. Having gained exposure to the many varied styles of eateries found within the hotel, Cyril now heads up our fine-dining restaurant; The Vines. He has been a part of the journey from its conception to opening in 2021 and it is something he puts an incredible amount of passion and time behind developing. His personality often shines through in his creative dishes; most notably when he hosted a sell-out French Gourmet Evening for our guests. Cyril has also quickly gained the respect of his peers for not only his undeniable raw culinary talent but also the ability he has to mentor those around him through the ranks, similar to his personal journey at Carden Park. Cyril’s skills are matched only by his professionalism and work ethic – as such we feel very lucky to have him as part of the Chef Brigade.
Gemma Hewitt has been a vital member of Redmond’s Brasserie team since the summer of 2020, rising to Station Head from a Casual Waitress through determination, skill and exceptional customer service. Possessing all the qualities that make her the ideal employee in hospitality; she is reliable, personable and able to cope well in high-pressure environments, all while juggling a busy home life with a young family to support. Gemma is one of the most frequently mentioned members of staff in our feedback procedures (online and in-person). Gemma also takes an influential lead in training and inspiring staff at Carden Park’s largest restaurant. She ensures high standards are adhered to at all levels while always acting as a supportive and motivating influence. She is the first to cover when other people are unable to work and is always a reliable team member when anyone need assistance.
We look forward to the winners being announced at the Chester Hospitality Association People Awards 2024 on Thursday 20th June. Our fingers are crossed for Gemma, Cyril, Jeff and Team Reservations and we wish all of the other finalists good luck in the retrospective categories.
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You know you deserve this ✨🌅Best spa in the UK // The Spa at Carden Park Hotel // Cheshire spas // Hot tub // Outdoor heated pool // Sauna // Steam room // Spa garden
𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗻𝗲𝘄𝘀! The Nicklaus will be opening this week! 🙌The greenkeepers have been hard at work and the weather has been on our side. From 𝗙𝗿𝗶𝗱𝗮𝘆 𝟮𝟰𝘁𝗵 𝗔𝗽𝗿𝗶𝗹 the course will be open for the 2026 season. It`s time to dust off the clubs, chase those birdies and soak up the viewsBook your tee time at the link in our bio ⛳️Golf courses in Cheshire // Chester golf resort // Golf breaks // Golf season 2026 // Golfer
P✨ A ✨R ✨A ✨D ✨I ✨S ✨EEscape to the most iconic spa for a heavenly 2 night break away. Included in The Ultimate Spa Getaway:🫧 Afternoon spa experience on the day of arrival🫧 50 minute treatment on the day of arrival🫧 Morning spa experience on the second day🫧 Evening meal both nights🫧 2 nights accommodation 🫧 Breakfast both mornings in Redmond`s Brasserie🫧 Robe to take home 🫧 Use of the Leisure Club The Spa at Carden Park Hotel // Girls spa day // Romantic date idea // Hot tub // Heated outdoor pool // Sauna // Steam room // Spa break in Cheshire // Spa day near Chester
An evening of exquisite dining awaits 🧑🍳Join us on Friday 29th May for our next Supper Club. Your night begins in Goldie`s Lounge for canapés and drinks before you continue your culinary journey in The Vines.Each dish has been carefully created with the best seasonal ingredients from local suppliers. Menu highlights include Welsh Coast Crab, Welsh Lamb Saddle and BBQ Strawberry and Elderflower📆 Friday 29th May🍴6 course tasting menu🍷 Optional wine flight⏰ 6:30pm startFor an evening of undeniably tasty food, book your table at the link in our bio
Feel like you`re abroad without even leaving the UK 🥂At Carden, the longer you stay, the more you save. Whether you`re looking for a relaxing spa retreat, a golf break, time away with the family or a thrilling adventure full of excitement, we have everything you need. And even better, you don`t need to stress about going to the airport!// UK Holidays // Summer Holidays // Staycation // Family // Couples // Spa Breaks // Golf Breaks // Cheshire Countryside
The spa + you + your besties = an epic day 👯♀️There`s limited availability for our Women`s Only Afterglow Spa evening and trust us, you don`t want to miss out!📆 29th April 2026⏰ 6pm to 9:30pm🍹 Welcome drink and canapés in the garden🎧 Live DJ in the spa garden Can`t make the evening?The next Women`s Only spa experiences are available all day on the 29th April. Tap the link in our bio for more dates and to bookCarden Park Spa // UK Spa // Outdoor Pool // Summer // Girls Night // Party Night // Sunset
Forever begins here 💍Join us for our Spring Wedding Fayre with Bouquet and Bells and plan your perfect wedding📆 26th April 2026⏰ 11am - 2:30pm💒 Spectacular catwalk shows and a range of suppliers🎟️ Tickets are FREE or upgrade to the VIP experience for £10 per personRegister now at the link in our bioWeddings // Countryside wedding // Bride // Groom // Hotel wedding venue // Wedding venue in Cheshire
Your camera roll after you stay here 📸Book yourself a May break now and your future self will thank you 😉School holidays // Family break away // Where to stay in Cheshire // Family friendly hotel // UK Travel // Outdoor activities // Bank holiday weekend // Spa hotel // Golf resort // Golf course in Cheshire // The Spa at Carden Park Hotel
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